What are the check-in and check-out times at Raffles The Palm?
Check-in is at 15:00 and check-out is by 12:00.
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RAFFLES THE PALM
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Key details
About the Hotel
Crescent West Palm Jumeirah, Dubai, 213208,
- Near the beach
Perfect
9.0
9.6
4.8
4.5
Overlooking Palm Jumeirah, the sophisticated 5-star Raffles The Palm Hotel Dubai is located approximately a 10-minute ride from the urban JBR Beach and offers a shared lounge and a golf course. With a location within a 3-km distance of Dolphin Bay Aquarium, this Dubai resort also features 23 treatment rooms.
Location
The hotel is adjacent to gardens and looks out onto Arabian Gulf. Raffles The Palm Dubai offers proximity to family venues such as the atlantis-themed Lost Chambers Aquarium (2.5 km) and the TEPfactor Dubai (4.4 km).
An own beach is about a 10-minute stroll from the accommodation, while the vast Atlantis Aquaventure Waterpark is situated nearly a 15-minute ride away. The nearby entertainment attractions of Dubai include Skydive Dubai Skydiving Center, which is 3.5 km away.
This Dubai hotel also lies near a train station.
Rooms
Raffles The Palm Hotel features 358 rooms equipped with a flat-screen TV with satellite channels as well as a mini-fridge-bar and coffee/tea making facilities. Air conditioning are featured for guests' comfort. A bidet and a separate toilet, along with a hair dryer and bath sheets, are included in the private bathrooms. You can enjoy views of the pool.
Eat & Drink
A buffet breakfast is served each morning. Le Jardin restaurant specialises in international cuisine and features views of the city. There is also a swim-up bar that overlooks the ocean.
Leisure & Business
Raffles The Palm has a private swimming pool and a yoga area. Onsite relaxation opportunities include a Turkish steam room, a hot tub, a sauna, and a massage chair along with body wraps, body scrub, and pedicure.
“The architectural design stands out, a baroque echo on Dubai's modern skyline, and the Cinq Mondes Spa promises a wellness experience that goes beyond the usual. I appreciate the commitment to family here, with dedicated programs ensuring younger guests are as pampered as their parents. With a private beach and exquisite dining, it's a slice of palatial living on the Palm.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Premier Palm View Room balcony2 persons62 m²1 Single bedAir conditioningBalconyroom details
- Premier Ocean View Room balcony2 persons62 m²1 King-size bedAir conditioningBalconyroom details
- Premier Garden Walk Room2 persons68 m²1 King-size bedAir conditioningBalconyroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Canoeing
- Golf course
- Yoga class
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Raffles The Palm showcases a delightful array of dining venues, each with its own charm and culinary artistry. Whether indulging in traditional family-friendly favorites or savoring a romantic meal by the beach, guests can immerse themselves in a world of diverse flavors and inviting atmospheres.
Location
Crescent West Palm Jumeirah, Dubai, 213208,
Explore Dubai
Explore Nearby Activities and Dining
Atlantis Aquaventure Waterpark
10-minute drive
A thrilling water park featuring waterslides, a lazy river, and unique marine experiences at Atlantis.
The Lost Chambers Aquarium
7-minute drive
An underwater experience showcasing marine life in themed chambers; enjoy daily feeding sessions.
Palm Jumeirah
8-minute drive
Iconic man-made island known for luxury resorts, stunning beaches, and scenic views of Dubai's skyline.
Dolphin Bay
10-minute drive
An interactive experience allowing guests to swim and interact with dolphins in a stunning lagoon setup.
Ski Dubai
15-minute drive
Indoor skiing and snowboarding destination with fun activities for all ages, including snowboarding.
miX by Alain Ducasse Dubai
1-minute walk
Contemporary setting serving gourmet international dishes with a touch of French flair; known for exquisite seafood.
All'onda
1-minute walk
Italian dining experience with beachfront views, offering handmade pasta and seafood specialties.
Reel Cinema
5-minute drive
Luxury cinema experience showcasing the latest blockbusters; enjoy plush seating and gourmet snacks.
Club Rush
5-minute drive
A vibrant venue for teens with live music, DJ performances, and plenty of space for dancing.
Getting around
Curious about special pre-booking offers?
Access exclusive booking discounts instantly!
Property information and rules
Check-in
from 15:00-16:00
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 200 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Russian, Arabic, Hindi, Afrikaans, Belarusian, Tagalog / Filipino, Ukrainian
Number of floors:
5
Number of rooms:
358
Former name
emerald palace kempinski palm jumeirah
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Spacious rooms
Excellent food
Attentive staff
High tea
Perfect stay
Cons
Check-in issues
Guest reviewsbased on 3564 reviews
Liam from Ireland
Single
Deluxe Room
3 nights in November 2025
|
Reviewed: December 19, 2025
9/10
vintage palace friendly staff outdoor pool
The suite's decoration resembled a vintage palace. It was lovely. The staff members were friendly. The outdoor pool was great.
0 Helpful
stella from united kingdom
Couple
premier garden walk room
3 nights in November 2025
|
Reviewed: December 15, 2025
9.3/10
a romantic escape
garden access room cleaning abundant breakfast
I loved the direct access to the garden from my room . It was convenient , especially being next to the breakfast restaurant. the room cleaning was perfect , and the service consistently exceeded my expectations. i found the breakfast selection to be abundant and full of delicious options.
Service
9/10
staff always were really good , ensuring every need was met with a smile and promptness. whether it was poolside service or assistance with reservations , they were consistently attentive. the butler service elevated my stay.
Location
10/10
the hotel is located towards the end of the palms. i appreciated the tranquility and the fine views of the ocean from almost every corner of the hotel.
Dining
9/10
the breakfast offered a vast array of options , from fresh fruits to expertly prepared hot dishes. i especially enjoyed the japanese restaurant , matagi , the culinary experience was exquisite and lovely. the attentive service during meals enhanced every dining moment.
0 Helpful
|
stella from italy
Couple
premier ocean view room balcony
4 nights in November 2025
|
Reviewed: December 01, 2025
9.5/10
a luxurious haven of tranquility
opulent design amazing views ultimate comfort
i found unparalleled beauty in the hotel's architecture. the intricate details and opulent design elements created a romantic ambiance. my room offered amazing views and ultimate comfort, including plush bedding and a private balcony where i enjoyed quiet mornings. the hotel is a place where dreams come to life, with its excellent facilities.
i noticed slight delays in service during peak hours , which affected the otherwise seamless experience.
Service
9/10
the staff demonstrated a profound dedication to guest satisfaction , with personalized service that were very good expectations , ensuring every need was met with a warm and gracious touch.
Location
10/10
the hotel's location offers a serene escape from the city's hustle , with access to pristine shores and captivating ocean views.
Dining
10/10
the culinary offerings were superb , and each dish was crafted with precision and passion , showcasing a diverse range of flavors that delighted my palate , and the ambiance was amazing.
Facilities
9/10
the hotel boasts a fine pool area with crystal-clear waters and comfortable loungers. the fitness center is equipped with state-of-the-art equipment , and the spa treatments are rejuvenating , offering an oasis of wellness.
0 Helpful
|
Show more reviews
FAQs
About Raffles The Palm
How far is Raffles The Palm from Dubai International Airport?
Raffles The Palm is 40 km from Dubai International Airport.
What dining options are available at Raffles The Palm?
The hotel features five restaurants offering a variety of cuisines including halal, Italian, and Mediterranean.
Do any attractions nearby Raffles The Palm offer entertainment?
Nearby attractions include Aquaventure Waterpark at 4 km and Burj Khalifa at 30 km.
What type of wellness facilities does Raffles The Palm provide?
Raffles The Palm features a 3000 m² spa with 23 treatment rooms and wellness facilities including a sauna and fitness center.
Is Wi-Fi available at Raffles The Palm?
Free Wi-Fi is available in public areas of Raffles The Palm.
What room amenities can guests expect at Raffles The Palm?
Rooms include air conditioning, a flat-screen satellite TV, a seating area, and a minibar.
Does Raffles The Palm offer any children's services?
The hotel has a dedicated kids' club and babysitting services available.
How far is Raffles The Palm from the closest beach?
Raffles The Palm is situated along its own 500-meter private white sand beach.
What fitness-related amenities are available at Raffles The Palm?
Guests can access a state-of-the-art fitness center and multiple swimming pools.
What are the nearby restaurant options from Raffles The Palm?
Nearby restaurants include Matagi and All'onda, both approximately 300 m away.
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